TERMS OF SERVICE

Terms of Service

These Terms of Service govern your use of zalvico.com and purchases made through ZALVICO.

ZALVICO is operated by Beijing Zunpin Wine Industry Co., Ltd.,

Room 2115, 18th Floor, Building 2, No. 16 South Third Ring Road West, Fengtai District, Beijing

+86 13810592741

Use of Our Website

You may use this website only for lawful purposes and in accordance with these Terms.

You may not misuse our website, interfere with its operation, attempt unauthorized access, or use our services in violation of applicable laws.

Information you provide when placing an order or contacting us must be accurate and complete.

Product Information

We make reasonable efforts to accurately present product descriptions, dimensions, materials, colors, features, and photographs.

Colors and appearance may vary slightly due to lighting, photography, manufacturing processes, and individual screen settings. These variations do not affect your right to receive products that conform to their descriptions.

Artificial plants and trees may require assembly or gentle shaping after unpacking to achieve the appearance shown in product photographs. Dimensions may vary slightly depending on how branches and leaves are arranged.

Planter inclusion, care requirements, and suitability for indoor or outdoor use vary by product. Please review the individual product description before purchasing. Do not assume that a product is suitable for outdoor use unless expressly stated.

Prices

Prices displayed on ZALVICO may change from time to time. Price changes do not affect orders we have already accepted.

Applicable shipping charges, taxes, and other charges will be displayed where required before you complete your purchase.

Promotions and discount codes may be subject to separate conditions and expiration dates.

Orders

Placing an order is a request to purchase the selected products. An automated order acknowledgment confirms receipt of your request and does not, by itself, constitute acceptance.

We accept your order when we send a shipping confirmation, unless we expressly confirm acceptance earlier.

Where permitted by applicable law, we may refuse, cancel, or limit an order due to inventory errors, incorrect pricing, suspected fraudulent activity, or payment authorization issues.

If an issue affects your order, we will notify you using the contact details you provided. If we cancel an order after collecting payment, we will refund the amount paid for the canceled products and any associated charges that are no longer applicable.

Payment

By submitting payment information, you represent that you are authorized to use the selected payment method.

Payments may be processed through third-party payment providers and may be subject to authorization, verification, and fraud-prevention procedures.

Please review our Payment Policy for further information.

Shipping, Returns and Refunds

Orders are also subject to our Shipping Policy and Return & Refund Policy.

Please review these policies before completing your purchase. Nothing in these policies limits any mandatory consumer rights available under applicable law.

Intellectual Property

Unless otherwise stated, original content associated with the ZALVICO website, including branding, graphics, written content, and website design elements, is owned by or licensed to Beijing Zunpin Wine Industry Co., Ltd.

You may view and use this content for personal, noncommercial shopping purposes. Other reproduction, distribution, modification, or commercial use requires permission from the relevant rights holder, except where permitted by law.

Third-party trademarks and materials remain the property of their respective owners.

Limitation of Liability

To the extent permitted by applicable law, Beijing Zunpin Wine Industry Co., Ltd. will not be liable for indirect, incidental, special, or consequential losses arising from your use of this website or purchases through ZALVICO.

This limitation applies only where legally enforceable. Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot legally be excluded or restricted.

Nothing in these Terms limits your mandatory rights concerning product quality, description, delivery, returns, refunds, or other statutory remedies.

Changes to These Terms

We may update these Terms periodically by publishing a revised version on this website.

Updates apply prospectively. Unless required by law or agreed with you, changes will not alter the terms applicable to orders we have already accepted.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Kentucky, US, without regard to its conflict of laws principles.

Nothing in this provision limits or excludes any mandatory consumer protection rights or remedies available to you under applicable law.