PRIVACY POLICY

Privacy Policy

Your privacy is important to us.

This Privacy Policy describes how personal information is collected, used, and shared when you visit zalvico.com, make a purchase, or contact ZALVICO.

ZALVICO is operated by Beijing Zunpin Wine Industry Co., Ltd.,

Room 2115, 18th Floor, Building 2, No. 16 South Third Ring Road West, Fengtai District, Beijing

+86 13810592741

Information We Collect

Depending on how you interact with our website, we may collect:

Name, email address, and telephone number
Billing and shipping addresses
Order details, transaction records, and payment status
Customer service communications, including photographs you submit
Device and browser information, IP address, and approximate location derived from your IP address
Website activity, preferences, and interactions with our communications

We collect information directly from you, automatically through website technologies, and from providers involved in payments, order fulfillment, and website operations.

Payment details may be collected and processed directly by third-party payment providers under their own privacy policies.

How We Use Information

We use personal information as needed to:

Process purchases and fulfill orders
Arrange shipping and delivery
Send order confirmations and service notifications
Provide customer support
Handle returns and refunds
Maintain, secure, and improve our website
Detect and prevent fraud or misuse
Comply with legal obligations
Send marketing communications and support advertising where permitted

Cookies

Our website may use cookies and similar technologies to enable website functionality, remember preferences, analyze website performance, and support advertising and marketing activities.

You may be able to manage cookies through your browser or other available privacy controls.

Service Providers

We may share information with service providers where reasonably necessary to operate our business.

These may include e-commerce platforms, payment processors, shipping and logistics providers, analytics providers, marketing providers, fraud-prevention providers, and customer-service providers.

Data Security

We use reasonable administrative, organizational, and technical safeguards intended to protect personal information.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Your Rights

Depending on your location, you may have rights regarding your personal information, including rights to request access, correction, deletion, or other controls provided by applicable law.

Please contact us to submit an applicable privacy request.

Policy Updates

We may update this Privacy Policy periodically to reflect changes to our services, practices, or legal obligations.